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Guest Experience Ambassador, Jumeirah Port Sóller

Stay at the Jumeirah Port Sóller and you’ll have the perfect vantage point for some of the most beautiful landscapes in Mallorca. Working there is even better, and has given Guest Experience Ambassador Bruno Fernandes an expert view of some of the very best dining and cultural pursuits to share with hotel guests.

Bruno Fernandes: Jumeirah Port Soller – 21

Bruno Fernandes: Jumeirah Port Soller – 08

Outside your hotel, what’s your favourite restaurant in town?

The area has something to suit any taste. For fine dining I love Béns d’Avall, which is outside town on the way to Deià. Michelin-star food and an amazing view from a clifftop over the Mediterranean is a winning combination. In Port Sóller itself, Kingfisher serves fantastic fresh fish. It is just a short walk down to the harbour from the hotel, and you can get a great feel for the lifestyle of the town as it faces inland.


Bruno Fernandes: Jumeirah Port Soller – 01

What is your favourite shop, and why?

In Sóller there are two shops that are great for exploring the local culture, and they are conveniently right next to each other on Carrer de Sa Lluna (near the main square by the cathedral). Colmado La Luna (Ca’n Mametes) is a wonderful place to buy local wine, olive oil and fruit. The cashier, Javier Mora, is extremely well informed on the history of the shop and the local area. He’s also multilingual, so I love to recommend it to guests. Nearby is Ben Calçat, a wonderful shop and cobbler which has been producing traditional Mallorcan shoes for more than 40 years. They only come in five varieties (Albarques, Porqueres, Bota Mallorquina, Patatera and Frailera), but they’re available in more colours than you can imagine. It’s the best place to buy something that’s authentically Mallorcan.


What cultural pursuits would you recommend in your destination?

From May to October there’s the Deià International Music Festival, where local and international artists gather to play both traditional local and classical music. Most performances are on Thursdays and Fridays in both indoor and outdoor venues, and it adds a great festive atmosphere to the area. Otherwise there are some great hiking routes that take you via some of the fantastic local castles and ruins that dot the landscape, as well as some great opportunities for bird-watching (hopefully you’ll get to see a black vulture, the largest bird of prey in Europe). There’s also the Església de Sant Bartomeu, the cathedral in Sóller. Built in the 1600s, it was renovated in 1904 by Joan Rubió, a disciple of Gaudí, who added some truly unique architectural touches.


On a day off with nothing planned, where would you go, and why?

On a sunny day I love heading to a cala (a Mallorcan word for a small beach) with some friends. The coast of Mallorca is full of beautiful hidden beaches, so there’s always a new spot to explore. If the weather isn’t quite nice enough for sunbathing, the Ca’n Prunera art gallery often has some nice exhibitions.


What is the hippest attraction near you to take the family? And what would you recommend that couples shouldn’t miss?

Chartering a boat is a great way to enjoy the sights of the island, along with diving and snorkeling, and of course a meal on the coast. It works well for both families and couples but I’d recommend organising it around lunch for families, and dinner for couples so you can coincide your meal with the amazing sunsets we enjoy in Sóller.


What is the x factor of your city?

How can you compare having the incredible, Unesco-protected Tramuntana mountains on one side and the wonderful Mediterranean coast on the other? They’re best seen by taking one of our vintage trams through the orange groves, past rustic farmhouses, so you get all the best sights and smells that Mallorca has to offer.


Name one thing your property offers, an added value, that guests might not know about?

Our award-winning Talise Spa would be amazing enough, but the fact that our Hamman Suites and treatment rooms have views over the mountains makes it extra special. There are very few hotels that can match that.


What is your most memorable moment (or day) spent at your property?

The spectacular sunsets make every day working here memorable.


And finally, finish this sentence : “the best guest comment on the property I ever heard was…”

I don’t think I’ve seen better views at any hotel; add the amazing service and this hotel is something truly special.