Invoking the ambience of a Victorian sugar baron’s manor house and with all the corresponding elegance and gentilesse, the St Regis is a resplendent resort and a great holiday spot for all ages.
Located on the much sought-after southwest tip of Mauritius, on the exclusive Le Morne peninsula beach, it promises to deliver St Regis tradition and impeccable service.
And here’s my take on it. The resort definitely delivers on tradition and old-school elegance. The colonial style is immediately recognisable; I felt like a house guest at an exclusive club. Sadly, however, the resort does fall slightly short on overall service. Granted, this is isolated to certain areas, but it is a real shame as this hotel offers an excellent standard of accommodation, outstanding cuisine and a great range of activities. I would not let this deter me from booking here again as I thoroughly enjoyed my stay here, but with just a bit of fine tuning, this could be an exceptional property.
The resort’s layout was simple which I loved, as everything was centred around the Manor House including the main pool, the bar and the five restaurants. Guests are spoilt for choice in terms of food: it’s a real ‘round the world tour, catering to all tastes including Japanese, Asian, French/Mauritian, Indian, and seafood.
The St Regis butler service is at the heart of the hotel, quite literally, as the butler’s Orchid Pavilion is centrally located and the reception team are available for restaurant reservations, spa bookings, or just about anything, from 8am until 11pm. Plus, your personal butler is at your beck and call 24/7. The complimentary services include unpacking/packing service, pressing service (2 pieces per person per day), and a wake-up beverage service should you wish your morning tea or coffee delivered to your room. I must be honest, I did not take advantage of many of these services, but my butler was friendly, warm and always enquired as to how my stay was going and if I needed anything. I did indeed—a bloody mary, as it turned out—and one of the best I’ve ever had!
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