There is nothing quite like New York. I always look forward to a visit to the city with such anticipation. What to see? Where to go? Where to eat? What to drink? And, of course, where to shop? The mind boggles.
Deciding where to stay is another significant decision, and for many, the Upper East Side is the only choice. It’s a mix of classy neighbourhoods, great restaurants and abundant shopping along Madison Avenue. Furthermore, the area is home to one of the city’s finest, most elegant and so “very NYC” chic hotels: The Mark.
I have visited The Mark many times in the past, but this was the first time I have stayed here, and yet it felt so reassuringly familiar. And my favourite, the Mark Restaurant by Jean-Georges, was busy and its bar full, your average day at The Mark. There is something about this hotel: it’s small for a start. You aren’t part of a huge hotel ‘machine’, staff are always there to assist, and nothing is ever too much trouble.
Outside, the hotel is always busy, but the fabulous doormen will have a cab waiting for you in minutes. It’s that sort of place.
- Daily breakfast for two
- Continental breakfast
- Room upgrade at time of booking
- Subject to availability
- Hotel Experience
- Choose either a cocktail and hors d'oeuvres platter, or a picnic basket by The Mark Restaurant for two
- Early check-in / Late check-out
- Subject to availability
- Complimentary Wi-Fi
Exclusive benefits may vary by hotel or hotel group. Exclusive benefits apply when booking the Best Available Rate and are not combinable with any hotel offers or special packages unless stated.
- Detailed Review +
- Facts & Amenities +
The entrance to The Mark is located on 77th Street, just off Madison Avenue. It’s always bustling with life, and with that comes a little jostling for position between dark SUV’s, limos and glitterati, various and sundry. But the skilful doorman had me through the crowd and checking-in with one single manoeuvre.
Rooms and suites
It’s the excellent choice of accommodation that makes the hotel here so appealing. Frankly, you’re not going to find a room here that you will not be happy with, and if you’re going to splash out, this is the place to do it. The suites at The Mark are real winners from both a design and space viewpoint.
There is something to suit every requirement, interconnecting and otherwise. I was in a Madison Double/Double which featured two double beds and would be perfect for friends travelling together or families with kids. At 37 m² (400 ft²), there is plenty of space to spread out and not trip over each others’ piles of possessions.
There is no question that these are some of the sexiest rooms in Manhattan. With hues of cream and beige, highlighted with ebony and sycamore wood, they are an oasis of calm in an otherwise bustling metropolis. There is a ton of wardrobe space, and it’s clear that whoever designed the rooms has actually stayed in them: everything is in just the right place. The beds are supremely comfortable, and those with a penchant for minibars (maxi-bars?) will love the Sub-Zero drawers and the fantastic array of naughty nibbles and snacks.
In-room technology is state-of-the-art and controlled from a touch panel. Sadly, mine was on the blink, as was the telephone touch pad. Luckily, good old-fashioned light switches were still in operation, so the day was saved. What was surprising is the TV technology. Yes, it’s HD, and yes, it has an in-built sound system, but the issue is the size: less than 42” simply doesn’t make the grade.
Internet speeds are good, and access is complimentary. Up to three devices per room are supported; if you need more, you’ll have to pay.
The Mark’s bathrooms are rightfully famous: they are gorgeous. Not only are they a great size, but also it’s the stunning design and finishing that takes the cake. The bathroom is awash with black and white marble, beautiful Lefroy Brooks fittings, a soaking tub, twin basins, a big walk-in shower and a separate WC area. All in all, it’s more than up to ‘the mark’.
Toiletries are specially formulated for the property, but I have to say that I wasn’t overly impressed.
Having overeaten most of my way across the Atlantic at the indulgence of British Airways, I only managed to dine upon a simple kale salad (it was delicious) at the glamorous Mark Restaurant. The service staff, professional to the nth degree, didn’t seem at all put out by my abstemious choice of food during what was a busy lunchtime service.
Perusing the menu, I saw there’s a combination of staples offered, including pasta, pizza, meat and seafood, all proposed with an exceptional Jean-Georges twist. It promises to be a real culinary journey for another day.
Staff and service
The service at The Mark is not perfect; in fact, no New York luxury hotel can claim that accolade, but it is exceptionally good. It’s ‘grown-up’ service designed for a discerning clientele. Staff are incredibly professional, perfectly polite and friendly, while at the same time offering that no nonsense New York attitude. I like this style very much because it isn’t fawning or false, rather it’s real, and it’s consistent.
During my stay, lots of ‘out of towners’ were in New York for Christmas shopping and holiday celebrations. A mix of elegant guests (noticeably quite a few Brits and French), and of course a sprinkling of celebs.
Quickly and in a friendly fashion, I was escorted to my car through the pavement crowds with skill and precision.
How to get here
50 minutes by road from JFK Airport
152 Rooms & Suites