JAPAN AIRLINES – SKY SUITE BUSINESS CLASS
Tokyo (Haneda) / San Francisco December 2015
Japan Airlines’ new ‘Sky Suite’ business class product is extremely good. The seat is one of the industry’s best. It’s spacious and comfortable and provides a level of privacy rarely found in a business class product. All seats are forward-facing and have access to the aisle without the need to climb over anyone else.
JAL crews are extremely attentive and provide excellent levels of service and the variety and quality of the food and beverages are good. The cabins are well-maintained and kept extremely clean. This business class product could be a world’s best, except that points are deducted for the disappointing variety and quality of the inflight entertainment programming which needs a huge upgrade.